Shapengo Reviews

Shapengo has an overall rating of 4.8 based on 24 reviews. Customer feedback on Shapengo is mixed: Shapengo reviewers highlight positive aspects like user-friendly interface, wide range of products, competitive pricing, which strongly appeal to budget-conscious shoppers and online bargain hunters. However, Shapengo is often criticized for its limited customer support, occasional shipping delays, product availability issues.

4.8/5.0

24 reviews

5 Stars

17

4 Stars

1

3 Stars

2

2 Stars

0

1 Star

0

All Shapengo Reviews (24)
keighlen08
February 16, 2023
"Amazing Customer Support Experience"
Hey folks, I usually don’t write reviews, especially when things don’t fit right since I’m often caught between sizes. But this company really restored my confidence in online shopping. Their email response time was top-notch, and handling returns was a breeze. Overall, the customer service was outstanding—super polite, understanding, and just plain easy to deal with. I’d give them a solid five stars for everything! If you’re on the fence about making a purchase, I’d say go for it; you won’t run into any problems. And if you do, their customer support is right there to help you out. Honestly, it’s the best customer service I’ve encountered. Thanks for bringing back my trust in online shopping!
organictiger103
December 26, 2022
"Spotted these leggings on TikTok and..."
I came across the leggings on TikTok and shared them with my sister-in-law, who was starting a new workout routine. The quality of these leggings is top-notch—no awkward see-through situations at all. But man, getting them over my feet and ankles was a real struggle. I reached out to customer service, and let me tell you, those folks really go the extra mile to assist you. Such wonderful people!
Kristin.Williamson
December 20, 2022
"Fantastic shopping experience all around..."
What a fantastic shopping experience from beginning to end. Super nice and considerate. I really valued the assistance; some businesses could take notes from your customer service. Thanks a bunch!
BruceGrant
December 10, 2022
"Top-notch leggings"
These leggings are of superb quality. The customer service is super helpful. I definitely suggest checking out this company!
VickieEvans
December 09, 2022
"Shapewear Experience"
Sadly, the shapewear I got didn’t fit right, but the service I had for reordering or getting a refund was top-notch, quick, and super helpful. I’d definitely consider ordering again down the line.
organicelephant938
November 30, 2022
"Awesome Support from the Team"
I got my order, but it wasn't exactly what I was looking for. I reached out to customer support and was helped wonderfully by Nancy. She offered me an exchange, refunded my purchase without any hassle, and even let me keep the item to donate to a charity. Truly impressive service, especially during these challenging times. I’ll surely recommend them! 👍
MandaLeigh
November 26, 2022
"Super nice and super helpful!"
The folks were really nice and understanding. They got back to me fast about my request, and they refunded my cash. I truly appreciate it!
blackzebra357
November 24, 2022
"Great shopping experience"
It was my first time shopping on this website, and I ordered an item that turned out to be too small. I hopped onto the web chat and they were super helpful. Plus, they’re sending me a larger size. Overall, I'm really pleased with how everything went.
Jean.Hayes
November 24, 2022
"Amazing support from the team"
I had a great experience with the customer service. The item I got just didn’t fit right. No worries, they’re sending me the next size up. Really appreciate the help. Thanks a bunch!
Heathern
November 23, 2022
"Outstanding customer support"
When my items arrived, some of the goods in my order were a bit too small. Their customer service was top-notch; they refunded and swapped out the parts of my order without any fuss. The quality of the products is fantastic, which is why I opted to exchange for a larger size. I highly suggest using this company since the delivery was super fast too.
tonyalaforce1974
November 22, 2022
"Amazing Customer Support"
When my clothing arrived, I found I couldn't get it on because I just didn't have the strength. Shapengo gave me a refund without needing the item back. I'm donating it to charity, and I’m really impressed with the awesome service, folks. Huge thanks and great job!
Ross
November 16, 2022
"Awesome high-waisted shaping shorts!"
These high-waisted shaping shorts are fantastic. They feel soft, fit nicely, and don’t slide down. I've tested a bunch of brands, and Shapengo is the only one that really does the job. Huge thanks!
AnnGraham
November 06, 2022
"Happy with it"
The material is nice and it stays in place without rolling down or up on the thighs. Picked the right size thanks to the help from customer service. 👍
kristiee1111
November 03, 2022
"Awesome support from a chat rep..."
I received fantastic assistance from a person in the chat. They processed my refund super quickly, no hassle at all for the items I wasn't happy with.
Katefarrow
November 01, 2022
"Awesome business with fantastic support."
Awesome business with fantastic support as well. Sadly, I needed to send back my items since they were a bit tight, but Jenny's replies to my emails were super quick, within 30 minutes—brilliant job! I’ll surely be telling my family and pals about this. Thanks once more for the smooth and easy returns/refund process. Sarah 👍

View More Reviews

Have a question about Shapengo?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.